Commercial Services
We provide Commercial Services to over 50 Retailers and Manufacturers Australia Wide.
Our team of mobile technicians are fully equipped to complete repair services on-site. For more comprehensive repairs we can complete repairs at our efficient Repair Centre, and we offer a collection and delivery service to facilitate such repairs.
We recognise that regardless the nature of the issue at hand, how big or how small, it can sometimes cause a customer distress. From the first point of contact with our Customer Service Team, right through to when our Technicians attend to the service, we ensure that a customer is given exceptional service.
Our goal is to provide a service to the customer that builds confidence and faith in your Brand.
With state-of-the-art computer systems and modern, efficient procedures in place, our Customer Communications are second to none.
Our Technicians use uniquely designed Work Orders, which enable us to provide detailed documentation of each service. Our reporting is comprehensive, and provides thorough explanations, supported by photographic and video evidence so that you can make a well-informed decision. We are well versed in Australian Consumer Law and Consumer Guarantees.
At Studio Leather & Fabrics, we form a team that is experienced, skilled and knowledgeable with a highly versed understanding of all aspects of upholstery and customer service.
